![]() Sign into the store site with your Origin credentials, scroll to the bottom of the page, click Redeem a Code, and enter it to add DV to your account. When you bought DV, you should have received a confirmation screen in Origin (and hopefully an email as well) listing a 16-character code. It needs to be installed through the Sims 3 Store. heart broken is closer to Dragon Valley is a world, not a pack, so it wouldn't show as owned in Origin and wouldn't appear in the launcher. So upset as loyal follower for over 20 years. Wow felt good to rant, but seriously, husband is a programmer and so we tried all the usual obvious stuff. No dodgy backroom deals or shady stuff as I was nervous about swapping to digital only at the time (many years ago now). they have marked my cases as resolved despite no resolution and have refused to help me retrieve and packs saying it's a retailer issue. ![]() They have now taken the money but still i can't play my new game. this is illegal in England without prior permission. the pack loaded but wouldn't play they then said the payment hadn't gone through but what actually happened is they took an unauthorised amount before trying to take the full amount. However, tried to buy dragon valley gold from ea and what a mess. 3 world adventures, pets and into the future still don't show up on selection of expansion packs available for play. have cleared cache uninstalled and reinstalled games. ![]() Information, Guides and Announcements for the EA app.
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